Commonly asked Questions

Independent Direct Cremation

Guidance when you need it most

Following the passing of your family member or friend, it can be difficult to know where to start in terms of making arrangements. We've put together some of our most frequently asked questions, to help you take the next steps and learn more about what happens.

Our friendly, experienced team are committed to making the entire process as straightforward as possible for you, so if you need help planning a funeral or simply require more information before you get started, please feel free to contact us via telephone or by our booking form.

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How much is a direct cremation through Independent Direct Cremation?

Our nation wide direct cremation services, all through independent funeral directors, are very competitively priced. Against the larger names of internet and TV companies, we will be around £200 cheaper. This means that you do not have to pay out as much during this difficult time, but also get full care and support through one of our partnered independent funeral directors.

To find out more about the price of our direct cremations, please click the link below

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What do I do if someone passes away at home?

When someone passes away at home, or in a nursing home, the first thing to do is to contact the doctor’s surgery that they were registered with. Someone will then come out and will be able to confirm that death has occurred. If death occurs outside of normal surgery hours, then an “on call doctor” will take the place of the regular GP.

When the Doctor, or qualified person, has verified the death you are then able to contact us. We will take all the required information we need and arrange for your loved one to be brought into the care of one of our trusted partner local independent funeral directors.

What happens if the coroner in involved?

Deaths are referred to the coroner by the GP or emergency services if the death is sudden, or the cause of death cannot be readily established by the GP.

This can simply be because the person has not been seen by the doctor within the last 14 days, or because the person may have died from something other than that which the doctor was treating. Occasionally the family can prevail on the doctor not to refer to the coroner, or the doctor can speak to the coroner to try to avoid a post-mortem if the cause of death is not really in question. If in doubt, the coroner will always proceed with a post-mortem.

What is a post-mortem?

A post-mortem is an external and internal examination of the person’s body and is needed to establish the cause of death. If after making all necessary enquiries, and the cause of death is established as natural causes, then the coroner will not request a no post-mortem. In this case, and if the person is to be buried, the family need to register the death in the normal way. In the case of cremation, the coroner will inform the Registrar, which then allows the funeral to proceed; however, in this case, the family will need to visit the registrar to get death certificates

What is an inquest?

This is called if circumstances surrounding the death require some further investigation – this could be due to concern over nursing or medical care, alcohol or drug use while in care, the death being sudden and unexplained, chance of suspected foul play, or possibly to ‘learn the lessons’ for future such cases.

If called, it is immediately adjourned to allow for the facts to be gathered and need not delay the funeral. If this happens, an interim death certificate is produced and act as a normal death certificate until after the inquest is finalised.

How do I register a death?

You should register the death within 5 days of their passing. This should be done within the county the death happened. Your funeral director will guide you through this and be able to give you all the relevant contact details for your local registry office.

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If you would like to speak to someone about a direct cremation in your area, please call us. We can arrange for an independent funeral director to care for you and your loved one during your time of need.

We have generations of funeral directors nation wide, here to offer guidance and support throughout this time.

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